We believe our first responsibility is to our client.
The business owners, both large and small,
who entrust us with their outstanding debt(s).
We must strive to meet their needs before our own.
Client demands must be serviced promptly and accurately.
Debtors must be treated fairly, respectfully and within the full confines of the law.
We are responsible to our employees,
the men and women who work with us.
We must provide a stable working environment,
with equal opportunity for learning and personal growth.
Employees must have a sense of security in their jobs.
Compensation must be fair and adequate,
and working conditions clean, orderly and safe.
We believe our employees are the most valuable asset to the company.
All decisions must be made with their best interests at heart.
We are responsible to the communities in which we live and work,
and to the global community as well.
We must be good corporate citizens – support good works and charities,
and exercise environmentally-friendly business activity.
